Privacy Policy

Last Updated: December 11, 2025

SCOPE

This Privacy Policy (“Policy”) describes how Quality Life Solutions, LLC treats personal information on our websites where the Policy is located (the “Platform”).

This Platform is operated in the United States and intended for use by individuals who are located in the United States.

TYPES OF INFORMATION WE COLLECT

We collect information from you and about you. Here are some examples of the information we may collect:

  • Contact Information. For example, we may collect your name, mailing address, telephone number and email address. We may also collect your mobile phone number.
  • Information You Submit. We may collect information when you send us a message through the “Contact Us” page, “Book an Appointment,” “Request a Quote,” or similar features on our Platform. We, and our service providers, will also collect any information you submit through a “chat” feature on the Platform.
  • Financial Information. We, through our payment processing vendors, will collect payment information when you complete a purchase on the Platform.
  • Professional Information. For example, we may collect the name of your company, your title, and your professional contact information.
  • Employment Information. For example, we may collect your resume, employment history, and references.
  • Commercial Information. We may collect personal information that could identify you and relates to the services in which you are interested or have considered. We may also collect personal information about your consuming history or tendencies.
  • Account Information. Certain portions of the Platform allow you to create a user account. In connection with that account, we may collect your username and password.
  • Device Information. For example, we may collect the type of device you use to access our Platform. We may also collect your device identifier, IP address or mobile operating system.
  • Other Information. If you use our website, we may collect information about the browser you are using. We might look at what site you came from, or what site you visit when you leave us, or your general location based on your IP address.

HOW WE COLLECT YOUR INFORMATION

We collect your information in different ways. Below are some examples of how we may collect your information.

  • Directly From You. For example, when you:
    • Register for an account;
    • Leave a review or testimonial on the Platform;
    • Book an appointment;
    • Request a quote;
    • Submit an inquiry to us;
    • Apply for financing;
    • Complete a purchase;
    • Interact with us on social media; and
    • Subscribe to our email newsletter
  • Passively. For example, when you visit and navigate our Platform on any device. We may also collect information about users over time and across different websites and devices when you use the Platform.
  • From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from our business partners, including analytics vendors. It may also include receiving your information from other customers in our referral program.
  • By Combining Information. For example, we may combine information that we collect offline with information we collect through our Platform. We may also combine information we collect about you from the different devices you use to access our Platform.

HOW WE USE YOUR INFORMATION

Examples of how we may use your information include:

  • To Run and Improve Our Platform and Business. This includes providing you with the products and services that you have requested and completing transactions through the Platform. We may also use your information to make our Platform and business better. We may also use your information to provide you with information about our business.
  • To Respond to Your Requests or Questions. This may include responding to your feedback and questions.
  • To Communicate With You. We may communicate with you about your account or our relationship. We may also contact you about this Policy or our Platform terms and conditions.
  • For Marketing Purposes. We may provide you with information about our company and our business initiatives. For more information about your choices related to these communications, see the Choices section below.
  • For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.
  • As Otherwise Permitted By Law or As We May Notify You.
  • As Requested or Directed By You.

HOW WE DISCLOSE YOUR INFORMATION

We may disclose your information in the following ways:

  • Internally. We may disclose your information with our parent, subsidiary, and affiliate entities.
  • With Our Service Providers. We may disclose your information with third parties who perform services on our behalf. For example, this may include companies that send emails on our behalf or help us run our Platform.
  • On the Platform. When you submit a review or testimonial on the Platform, we may publicly display your first initial and last name and other submitted information on the Platform.
  • With Our Business Partners. For example, we may also disclose personal information with social media sites, advertisers, media buying agencies, advertising networks and advertising service providers for the purposes described in this Policy.
  • With Any Successors to All or Part of Our Business. For example, if we merge with, are acquired by, or sell part of our business to another entity. This may include an asset sale, corporate reorganization or other change of control.
  • To Comply With the Law or To Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might disclose information when we are investigating a potential fraud.
  • For Other Reasons We May Describe to You.
  • As Requested or Directed By You.

Texting opt-in information is not shared with third party providers.

CHILDREN UNDER 13

The Platform where this Policy is located is meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 13 and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 13 has provided us with information, please contact us at randy@quality-life-solutions.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

CHOICES REGARDING YOUR INFORMATION

You have certain choices about how we use your information. Certain choices you make are browser and device specific.

Marketing Communications:

You can opt out of receiving our marketing communications. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.

SMS Messages:

If you sign up to receive text message updates, contact us by text message, or have a scheduled appointment with us, we may send you SMS messages. Note that message and data rates may apply. The frequency of messages may vary and depend on your engagement or inquiry. You may reply “HELP” if you need assistance of “STOP” to stop receiving SMS messages. If you opt out, we may send you a confirmation SMS message to acknowledge your request. We do not sell or share phone numbers to third parties for their own marketing purposes.

Cookies & Other Tracking Technologies:

  • Cookies: You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depends on the type of cookie and the browser that you are using. For more information on how to control browser cookies, click here. If information about your browser is not available through this page, please search your browser for instructions about how to opt-out of cookie collection.
  • Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt out of Google Analytics here.
  • YouTube: We may use YouTube cookies to help us understand how you use our Platform. Read more at YouTube’s embedding videos information page.
  • Facebook: We may use Facebook cookies to target ads to you. You can learn about how to opt out of receiving targeted advertisements from Facebook here.
  • Email Tools: You can also change your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message.
  • Note that deleting or blocking cookies may impact your experience on our website, as some features may not be available. Certain options you select are browser and device specific.

Our Do Not Track Policy:

  • Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.
  • Options you select are browser and device specific.

YOUR PRIVACY RIGHTS

Based on your state of residence, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.

  • Notice. This means that you can request that we disclose what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about you.
  • Deletion. This means that you can request that we delete personal information about you which we have collected from you.
  • Correction. This means that you can request that we correct inaccurate personal information that we maintain about you.
  • Revoke Consent. This means that you have the right to revoke consent you have given to the processing of your personal information, including sensitive personal information.
  • Opt-Out of the Sale or Sharing of Personal Information. You may have the right to opt out of the “sale” or sharing of personal information with third parties for cross-contextual marketing purposes. We do not knowingly “sell” any personal information, including any personal information relating to consumers under the age of 16, as we understand that term to be defined under applicable law.

Agents that you have authorized to act on your behalf may also submit requests as instructed below. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.

Individuals who wish to exercise their rights under this section can contact us at randy@quality-life-solutions.com. Please include your name, email address, state of residence, and indicate you are making a “Privacy Rights” request. If we deny your rights request and you would like to appeal, you may contact us at randy@quality-life-solutions.com.

SECURITY

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A user id and a password are needed to access certain areas of our Platform. It is your responsibility to protect your username and password.

STORAGE OF INFORMATION

Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

We will retain each of the categories of personal information described above based on several factors, including is reasonably necessary to (i) provide our products and services or administer our relationship with a consumer; (ii) protect our business, employees, organization, and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.

LINKS

Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for the privacy practices used by third-party sites. We suggest that you read the privacy policies of those sites carefully. We are not responsible for these third-party sites.

HOW TO CONTACT US

If you have any questions, comments or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at randy@quality-life-solutions.com or by telephone at (803) 932-4426. You may also write to us at the following address:

120 Westwood Drive, Chapin, South Carolina 29036

Re: Quality Life Solutions, LLC Privacy Policy

CHANGES IN POLICY

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.

1. SCOPE OF PRIVACY POLICY

This Privacy Policy (the “Policy”) describes how Quality Life Solutions and our affiliated companies (hereinafter “our” or ” us” or ” we“) collects, uses and discloses personal information that we obtain about you when you access or use our online and/or mobile website at quality-life-solutions.com (collectively, the “Sites“). This Privacy Policy is part of our Terms of Use that govern your use of the Sites. Unless we say otherwise, the terms in this Privacy Policy have the same meaning as they do in our Terms of Use.

Our Privacy Policy is intended to provide you with a clear explanation of how we will collect and use your personal information. For purposes of this policy, when we say “you” we mean a visitor who accesses our Sites or uses our Sites to obtain information and/or services from us relating to our home and/or commercial contracting services (“Services”). Please read this Policy carefully to understand our policies and practices regarding your personal information and how we will treat it.

By accessing or using our Sites in any way, such as browsing or interacting with them, you acknowledge that you have read, understood and agree to be bound by the terms and conditions set forth in this Privacy Policy, and consent to our collection and use of your personal information as described below. If you do not agree with this Privacy Policy, your option is simply not to use these Sites.

Where appropriate and required by law, we will also obtain additional consent by opt in mechanisms such as ticking a box stating your consent, choosing technical settings for a service or website, or other statements or conduct indicating your acceptance of the particular information processing in question. For your rights with respect to cookies, see our Cookie Notice, which forms an integral part of this Privacy Policy.

Our Sites may contain links to other websites. The information practices or the content of such other websites is governed by the privacy statements of such other websites. We encourage you to review the privacy statements of the other websites to understand their information practices.

2. INFORMATION WE COLLECT FROM YOU

2.1. Generally. Most of the information we collect from you is derived from your voluntarily submitting the information to us in order to receive our Services or the functionality of our Sites. We collect personal information about you directly from you, from third parties, and automatically through your use of our Sites and use of our Services. For the purposes of this Privacy Policy, “personal information” means any information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified, directly or indirectly, by reference to an identifier such as a name, an email address, an identification number, location data, online or personal device identifier, or to one of more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that person, including for example face data.

2.2. Information we collect directly from you. The personal information we collect from you depends on how you use our Sites or Services. For example, without limitation, we may collect the following information from you in connection with the Services:

  • Personal Contact Information. Contact information such as your first name, last name, phone or mobile number, home and/or mailing address, and email address.
  • Property Information. Information associated with the specific Services you need such as home or commercial property repair details, budget, background details about your property including address. We will not post the address of your property on our Sites without your consent.
  • Commercial property Contacts. For prospective business customers, we need to collect the name and contact information of the property manager and/or owner of the commercial property and their respective business titles.
  • Payment Information. For customers, we will need to collect your payment information such as credit card information or other billing details. If we collect such information online, it will be through a third-party payment processor who will have the duty to securely store such information.
  • Feedback and Photos/Videos. Customer property photos, testimonials (written or video), and reviews which may be posted on our Sites only with your consent.
  • Other Communications. When you communicate with us in person, over the telephone, by regular mail, e-mail, or through any interactive or automated chat or customer support feature through our Sites, we collect whatever contact information and comments you may communicate to us.

We may collect the above information when you a) seek information about our Services using our web-based forms that you complete or partially complete; b) when you contact us directly to inquire about our Services; c) when you book an appointment; d) when you provide responses to surveys/questionnaires; or e) sign up for discounts and promotional offerings, including our customer referral program.

For job applicants who apply for a job with us on our Sites or on our partners’ third-party websites, the following information may be collected:

  • Personal Contact information. Contact information such as your first name, last name, phone or mobile number, address, and email address.
  • Resume and Job Application materials. Resume, cover letter, employment and education background, references, information about your suitability/qualifications for a job. You may be asked questions about your gender, race/ethnic origin, and disabilities for purposes of monitoring equal opportunity compliance. We may inquire about criminal records, where permitted or required by applicable law. If you provide us with the personal information of a third-party reference, it is your obligation to ensure you have obtained consent from such third party prior to providing the information to us. The applicable privacy practices set forth in this Policy shall apply to our collection and handling of your personal information we collect from our Sites directly or receive indirectly from our partners.

Your Telecommunications with Us May be Recorded: In order to facilitate the Services we provide to you, we may track and record your telephone or cellular communications with us when you use the contact information provided on our Sites. If you do not wish to be recorded, then you should not contact us by phone or mobile device.

2.3. Information we collect from other websites such as social networking sites. You may sign up for a promotional opportunity for our Services through a third-party website or social media platform (such as Facebook) and that third party may collect personal information from you such as your name, email address, profile picture, which we may have access to subject to the options and preferences that you have selected pursuant to your agreements with such third parties. We store the information that we receive from such websites with other information that we collect from you or receive about you.

Any third-party social networking site controls the information that it collects from you or receives about you. We have no control over how a third-party site uses or discloses the personal information it collects about you and you should consult their privacy policy for more information about their practices.

2.4. Information We Collect Automatically. When you visit our Sites, we may automatically collect the following information from you by using cookies, gifs, web beacons and other similar tracking technologies: domain name, IP (“Internet protocol”) address, web browser and/or device type, the web pages or sites visited just before or just after visiting our Sites, the pages or other content you view or interact with, the dates and times of the visit and the type of access to our Sites. This is data that Google, Facebook, and other third-party website service providers and advertising providers supply. We may also use technology to collect and track information regarding your interaction with email messages, such as whether you open, click on, or forward a message.

Profiling/personalization. Subject to your choices and the exercise of your opt-out rights as described throughout this Privacy Policy, we may also create aggregate and statistical information based on your personal information for the purpose of targeted direct marketing and to improve our products or services. This profiling and/or personalization of your data includes automated processing of your personal information for evaluating, analyzing or predicting your personal preferences or interests in order to, for example, send you marketing messages concerning products or services best suitable for you. See Section 3.c. Marketing Communication for more information.

Please see our Cookie Notice for more details on our use of tracking technologies and your options for managing those technologies.

3. OUR USE OF YOUR PERSONAL INFORMATION

3.1. To Provide the Services to You. We use the personal information that you provide us in order to a) facilitate the Services you requested, b) send you emails about your account and promotional offerings if consented to and/or with the right to opt out; c) maintain and support the Sites including ensuring the functionality and security of our Services; d) track compliance with our Sites requirements; and e) to respond to your inquiries. We may also gather research information as to your use and need for our Sites and/or Services.

3.2. Develop and Enhance our Services. We may collect and use your personal information to help us develop and enhance our Services. Typically, however, we only use aggregate and statistical information in the development of our products and services, and not data directly identifiable to you. We may also process and use your personal information to personalize our offerings and to provide you with service more relevant to you, for example, to make recommendations and to display customized content and advertising. We may combine personal information collected in connection with your use of a particular service with other personal information we may hold about you, except where such personal information was collected for a different purpose. View our Cookie Notice for more details.

3.3. Marketing Communication. We may use your personal information in order to communicate with you about our services you are using such as customer satisfaction inquiries. In accordance with applicable laws, we may use your personal information for personalized marketing or research purposes such as to conduct market research or to tell you about our services or promotions to you. We will permit you the right to opt out of these communications consistent with applicable law. You may contact us at any time to opt out of the use of your personal information for marketing purposes, as further described in YOUR RIGHTS and HOW TO CONTACT US.

3.4. Processing your Job Application. We will use the personal information you supply us in connection with a job application to process your application, assess your qualifications for a job, to communicate with you about your application and the job posting, set up meetings with you, conduct reference checks, and overall, to manage our prospective contractual relationship with you. We also may use your personal information to comply with or monitor compliance with applicable law or regulations as required by law; to conduct background checks if we offer you a position subject to your knowledge and consent, and for other necessary administrative purposes such as aggregate management reporting, training, and to generally conduct our business. If you become an employee, your application materials will become part of your employee file and used for other employment-related purposes. Where the processing of your personal information is based on consent, you may withdraw your consent at any time under YOUR RIGHTS and HOW TO CONTACT US, subject to any legal or contractual restrictions.

4. OUR HANDLING OF PERSONAL INFORMATION: ACCURACY, PROTECTION, MINIMIZATION, AND RETENTION

4.1. Accuracy. We take reasonable steps, as feasible, to ensure the personal information you provide us is accurate and up-to-date and to delete known out-of-date or otherwise incorrect or unnecessary personal information. We are not in control of information you or others store directly on our Sites and thus have no obligation to monitor, correct or block such information until we are made aware of a need to act. You may contact us as set forth in YOUR RIGHTS and HOW TO CONTACT US below to request corrections to your personal information.

4.2. Protection. We implement appropriate technical and organizational security measures to prevent and minimize risks associated with providing and processing personal information. We will notify you and take prompt action designed to prevent or stop any known unauthorized access, loss, or disclosure of your personal information.
Such security measures include, as appropriate, the use of firewalls, secure server facilities, encryption, access rights management systems and processes, reliance on well-known industry-standard processors, training of our personnel, and other necessary measures to provide appropriate protection for your personal information against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction of your personal information. If a particular part of our Site supports on-line transactions, we will use an industry standard security measure, such as the one available through “Secure Sockets Layer” (“SSL”), to protect the confidentiality and security of online transactions.

Be advised that no security system can be guaranteed to secure data, however. You should always use appropriate self-protection measures and practice safe browsing on all websites.

4.3. Storage, Minimization, and Retention. We will retain personal information to the extent such retention is adequate, relevant and limited to what is necessary for the purposes for which they are processed. In particular, we shall not retain personal information for any longer than necessary for the purposes of performing the processing outlined in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES

We may contract with third-party vendors and suppliers to perform certain functions on our behalf or to enhance our existing product and service offerings, for instance, to help with hosting and storage of these Sites, tracking Sites use, managing job applications and marketing and communications. Such third-party contracts will obligate such third parties to safeguard personal information consistent with this Privacy Policy and applicable law. Upon knowledge that a third party is using or disclosing personal information contrary to this Privacy Policy or applicable law, we will take reasonable steps to prevent or stop the use or disclosure.

Billing Information. We may use third-party applications to process your payments. If so, when you enter payment information through the Sites, you do so through an interface owned and operated by our payment processing vendor, to which you will be redirected automatically from our Sites. These third parties will have access to personal information only to the extent necessary for them to perform their services on our behalf and will have the obligation to store your information securely.

Publicly Displayed Posting. Any personal information that you post, or that you consent for us to post, publicly on our Sites including your photos, reviews and comments will be available to others. If you remove information that you have made public on our Sites, copies may remain viewable in cached or archived pages of our Sites, or if users have copied or saved that information. If you consent, we may post your testimonial or review on our Sites. If you wish to update or delete your testimonial, you may contact us as indicated below in YOUR RIGHTS and HOW TO CONTACT US.

Job Applications. We will limit access to such personal information to personnel and our affiliates that need to know the information for the purposes described in this Policy, including personnel in the recruiting, human resources, legal, information technology, and the department responsible for the position for which you are applying. We may share personal information with approved third-party service providers for assistance with processing your application or for background investigations. For instance, we may use third-party employment-related search engines to post job openings and to collect job applications on our behalf on their website. Your submission of personal information on these third-party websites shall be governed by the privacy policies of those third-party websites. Upon our receipt of your personal information from these third parties, we will use your personal information as described in this Policy.

Marketing and Advertising. We may share personal information with our business partners and vendors who may share information with you about their products or services, such as homeowner financing. To opt-out of our sharing with third parties for their marketing purposes, please send an email as provided for in YOUR RIGHTS and HOW TO CONTACT US below.

We may share non-personal information such as usage and visit data, along with potentially personal information such as IP Addresses to third-party partners who can help us understand the usage patterns for our Sites. Such results will be in anonymous and aggregate form and will be only used for our marketing purposes or to help improve our Services. More information as to the usage of this type of data and your opt-out rights, if applicable, can be found in our Cookie Notice.

In addition, we may partner with third parties to display advertising on our behalf. Our third-party partners may use technologies such as cookies to gather information about your activities on these Sites and other sites in order to provide you advertising based upon your browsing activities and interests. More information as to the usage of this type of data and your opt-out rights, if applicable, can be found in our Cookie Notice.

Legally Required. We will disclose your information including your personal information where required by law, (e.g., court order or subpoena), or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement; to protect the security and integrity of our Sites or Services; or to enforce or protect or rights or the rights of our users or others.

Affiliates and Corporate Successors. You agree we may disclose your information including your personal information to our affiliate companies who will abide by the requirements of this Policy including processing your data only for an acceptable reason provided in this Policy. In connection with a corporate change such as a merger or reorganization, your information may also be transferred for use in connection with such corporate change subject to the receiving party agreeing to respect your personal information consistent with this Privacy Policy. Any corporate change will be posted on our Sites.

6. YOUR RIGHTS

Subject to applicable exceptions and depending on where you are located, you may have the right under applicable privacy and data protection laws to request, as it relates to your personal information:

  1. Access;
  2. Correction;
  3. Deletion;
  4. restriction of our processing;
  5. objection to our processing; or
  6. a copy for data portability.

We may need to verify your identity before we can act on your request. In some jurisdictions, you can designate an authorized agent to make a request on your behalf. Please provide the agent with written permission, signed by you, for the agent to submit with the request. We may contact you to verify your identity and the authorized agent’s permission before we can act on your request.

Please note that we may reject or decline requests, or limit the information we provide access to, if we determine it could risk the privacy of others, or if unreasonable or repetitive, or if it would require disproportionate effort, or for which a response is not otherwise required by local law.

As permitted by law, we may charge a reasonable fee in connection with responding in certain circumstances (such as if your request is frivolous/vexatious, repetitive, or excessive) , but we do not charge for lodging a request. If you would like to make a request, please use the contact information listed below in the HOW TO CONTACT US section of this Privacy Policy. We will respond to your request in a timing and manner consistent with applicable laws.

Please understand that we cannot delete personal information in certain circumstances, such as where retention is required for our legitimate business or recordkeeping purposes, to fulfill a transaction you initiated prior to your request, or otherwise required by law (such as for fraud prevention or legal compliance).

Please note that we will not unlawfully discriminate against you for exercising your privacy rights.

You may at any time withdraw your consent to our use of your personal information in connection with cookies and related tracking technologies, as instructed in our Cookie Notice, as provided in your account settings (if applicable), or by contacting us as indicated in our HOW TO CONTACT US section below, as applicable. We will comply with your request as soon as reasonably practicable, and in accordance with applicable law. You may opt out of any marketing mailings or newsletters you receive from us or our third parties by following the “Unsubscribe” instructions that are contained within those marketing communications. Alternatively, you may email us as provided below in our HOW TO CONTACT US section and ask that you be removed from further communications and describe which communications you no longer wish to receive.

7. MARKETING AND INFORMATION CELLULAR TEXT MESSAGES AND TELEPHONE COMMUNICATIONS

By submitting your telephone number on any of our Sites, you expressly consent (opt-in) to receiving marketing and informational texts and calls, including without limitation auto-dialed or pre-recorded messages, to the telephone numbers that you provide, including any mobile telephone number, by us (or on behalf of us). We will not share your mobile phone number with third-parties unaffiliated with Quality Life Solutions or not working on our behalf for our legitimate business purposes. Your SMS consent and phone number will not be sold, shared, or disclosed to any third party for marketing purposes. You acknowledge and agree that your consent is being provided in connection with the Telephone Consumer Protection Act and that you and we both intend that your consent be interpreted as liberally and broadly as possible thereunder to validate our ability to conduct business with you via telephone/mobile/cellular device.

Such messages may include responses to your requests for information on the Services or for a quote, contact from our contractors, appointment reminders, account status reminders, alerts, and/or marketing information about promotions, prices, new products and services. We also may provide you with other opportunities to opt-in to receiving such text messages on the mobile phone number(s) you have shared with us. We will not contact you via text messages or alerts for marketing purposes without your prior affirmative consent. You do not have to opt-in to text messages and alerts to use the Services, to receive a quote or to make an appointment.

If you opt-in, standard messaging and data rates may apply. Message frequency may vary. You can always opt-out of text messages from us by replying STOP at any time. For assistance, text HELP or visit our website. You can adjust the settings on your mobile device to turn off push notifications. You may also withdraw your consent by writing to us at the address listed below in the HOW TO CONTACT US section below. Any withdrawal of your consent will not apply to any electronic communication(s) previously sent or in process. Your withdrawal will become effective only after we have had a reasonable time to process your withdrawal request.

8. CHANGES TO THIS PRIVACY POLICY

We may amend this Privacy Policy at any time with effect for the future. Please review the “Last Updated” date at the top of this page to determine when this Privacy Policy was last amended. Any changes to this Privacy Policy will become effective on the date indicated above. By using the Sites or providing information to us following such changes, you will have accepted the amended Privacy Policy. If we are going to use personal information collected through the Sites in a manner materially different from that stated at the time of collection, then we will notify you via email and/or by posting a notice on our Sites and/or your account page (if applicable) or by other means as required by law.

9. HOW TO CONTACT US

To exercise any rights described in this Privacy Policy or for answers to any questions about the collection, processing and/or use of your personal information or to exercise your rights please contact us through our contact form or by mailing us at:

Quality Life Solutions
120 Westwoods Drive
Chapin, SC 29036

WHAT KIND OF COOKIES DO WE USE?

We use first-party and third-party cookies for several reasons based on the type of cookies.

There are two kinds of cookies: “session” and “persistent.” Session cookies are temporary cookies that last only until you close the browser. Persistent cookies remain on your hard drive or device until you erase them or they expire. Both session and persistent cookies may be used in connection with the Sites.

Cookies can be classified into the following groups:

Strictly Necessary or Essential Cookies

These cookies are required for technical reasons for our Sites to operate, e.g. for log-in and to access secure areas. These cookies enable you to use the Sites and their features and are important tools used to operate and maintain security protections of our Sites. Except as indicated otherwise in this Cookie Notice, the cookies used by us are essential for the functioning and performance of our Sites, will be deleted from your device once your browser-session has ended (session cookies). We will not use the information stored in essential cookies for any other purpose than as strictly necessary to provide you with the services and functionalities requested. Essential Cookies cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the Sites will not then work. These cookies do not store personal data.

Tracking/Performance/Analytic Cookies

Analytic cookies help us understand how individuals use and interact with our Sites, electronic communications, and Services. These cookies collect information as to which pages visitors go to most often, what region visitors are in, and what device they use. This data is aggregated and therefore anonymous and allows us to improve our website performance. We use third-party analytic cookies from Google Analytics, the web analytics service provided by Google, Inc.

Preference/Functionality cookies

Functionality cookies allow the website to remember choices made by visitors (such as username, language, or region) and provide enhanced and more personalized features. They may be set by us or by third party providers whose services we have added to our pages. These cookies are not essential for using and navigating the website, but without them certain functionality may be unavailable. If you do not allow these cookies, then some or all of these services may not function properly.

Advertising/Targeting Cookies

These are cookies used to deliver advertisements relevant to you and your interests. These cookies may include remarketing/retargeting cookies, which remember that you visited our Sites after you leave and share that information with third-party vendors such as Facebook and Google. They do not store directly personal data but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will still see advertising but they may not be relevant to you.

In addition to the above cookies, our Sites may use social media buttons, such as a Facebook or Twitter “share” or “like” buttons. These features may collect your IP address and page you are visiting on our Sites, and they set a cookie to enable the feature to function properly. You may be given the option by using these buttons to post information about your activities on our Sites to a profile page of yours. Your interactions with these features are governed by the privacy policy of the company providing the relevant social media buttons.

MANAGING YOUR COOKIE SETTINGS

One way to manage cookies, across all websites and not just ours, is through the settings of your Internet browser(s). There is a simple procedure in most browsers that allows you to decline the use of cookies. Because strictly necessary cookies are essential to deliver our Sites and Services, you cannot refuse them.

Most browsers are set up to accept cookies as the default. You can modify your settings to generally refuse cookies, to delete cookies that have already been placed on your device, or to warn you before a cookie is placed. You need to ensure that each browser on each device (e.g., computer, smartphone, tablet) is modified to reflect your cookie preferences. Please refer to your browser instructions or to www.aboutcookies.org or www.allaboutcookies.org to learn more about how to adjust or modify your browser settings. If you choose to reject cookies, you may still use our Sites and access our Services, but functionality and performance could be restricted.

Below are links to the cookie controls for some of the more common web browsers:

If your browser is not listed above, we suggest that you either look in your browser’s help setting or search for “cookies” together with your browser name on the Internet.

Disabling Interest Based Advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit https://www.aboutads.info/choices/. For businesses who participate in the Network Advertising Initiative or the Digital Advertising Alliance, you may visit their opt-out pages to learn more about how to opt out of receiving web-based personalized ads.

Google AdWords Cookies Opt-out: See https://adssettings.google.com/ for more information.

Google Analytics. As mentioned above, we use a tool called “Google Analytics” to collect information on your use of the Sites. We use the information we get from Google Analytics to improve the Sites. In order to collect this information, Google Analytics may set cookies on your web browser or mobile device or read cookies that are already there. Google Analytics may also receive information about you from apps you have downloaded, that partner with Google. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to the Sites or to another application which partners with Google is restricted by the Google Analytics Terms of Service, the Google Privacy Policy, and Tracking Technologies Policy. Please review those policies for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google.

If you have inquiries and need more information, please review our Privacy Policy or by mailing us at:

Quality Life Solutions
120 Westwoods Drive
Chapin, SC, 29036

CHANGES TO THIS COOKIE NOTICE

We may update this Cookie Notice from time to time in order to reflect changes to the cookies we use or for other technical, operational or legal reasons. Please re-visit this Cookie Notice regularly to stay informed about our use of cookies. If required by applicable law, we will give you notice of material or substantive changes to this Cookie Notice. The date at the top of the Cookie Notice indicates when it was last updated.

If you have any questions about this Cookie Notice, you can contact us using the contact information provided in our Privacy Policy.

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