You probably don't remember, but my son and I had dry skin with our old water. We used lots of special lotions and soaps. That is totally gone! It's wonderful not to have dry patches on my arms that would itch all the time. (anyone with psoriasis would greatly benefit from the system). We enjoy the fact that we use less detergents and we don't see soap scum build up anymore. We are very happy and feel like we made a great investment!